ARTICLE 22nd January 2016

From Thought to Purchase: Getting the Customer Journey Right in the Arts

While there are many ideas on what makes a great customer journey and experience, here are some steps Spektrix think will make a big difference to customer experiences as a whole - leading them to become more loyal to your organisation and ultimately increase your revenue.

Author: Ben Park, Spektrix

Read: "From Thought to Purchase: Getting the Customer Journey Right in the Arts"

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